When will I receive my order?
Shipped orders can be expected anywhere between 5-10 business days. If you require a rush order please use the contact form prior to your purchase. Orders can also be picked up in Valleyview at our retail location.
Does Little Smoky Gift Co. include receipts when shipping out orders?
Most of our online orders are shipped on behalf of someone else and go directly to the recipient. Therefore, we do not include any packing slips or receipts in any of our shipped orders. If you require a copy (physical or digital) of your receipt or invoice, please email us at email@example.com
Do you deliver? and what is your delivery fee?
Free local delivery is available within Valleyview, AB. Please email or call to set up a delivery date and time. A $10 delivery fee will be charged for areas outside of Valleyview. (Our delivery area includes Fox Creek to Grande Prairie). Please contact us to inquire about available delivery dates.
Can I choose the items that go into my gift box?
Yes, you are able to customize all of our gift boxes. Use our Contact Form or email firstname.lastname@example.org with your request.
What is your return policy?
All gift box and basket orders, as well as the reset. seasonal boxes, are final sale and are non-refundable. We do not accept returns or exchanges on individual products unless the item you purchased is defective. If you receive a defective item, please contact us at email@example.com with details of the product and the defect, or bring it to our physical location. Upon receipt of the returned product, we will examine it and notify you whether you are entitled to a store credit or a replacement as a result of the defect. If you are entitled to a replacement or store credit, we will replace the product or issue you a store credit for the value of the purchase price of the item (receipt or proof of purchase is required).
I am a Canadian maker/small business owner and would like to have my products in Little Smoky Gift Co. How do I do that?
We love finding new brands and products to include in our gift boxes and store! Please use the Contact Form to send us info about your business and product(s), along with all wholesale information (MOQ's, lead times, line sheets, etc.) We look forward to hearing from you!
Still have questions?
Use our contact form and we will get back to you as soon as we can.